POLICY FOR RETURN / GOODS AND REFUND

You can exchange and return all furniture purchased at TUAN THANH TRADING & SERVICE CO., LTD within 10 days from the date of receiving the product. Returned products must have the original packaging, original intact parts, stamps, labels, warranty cards, and technical instructions (if any).

For furniture items delivered incorrectly as required, defective products, incorrect specifications or damaged due to the transport process, TUE THANH TRADING & SERVICE CO., LTD

In case the error is proposed by the customer with the wrong model, standard or quantity, please go to TUAN THANH TRADING & SERVICE CO., LTD to change or pay the shipping cost if requested by the COMPANY TUE THANH TRADING AND SERVICES CO., LTD returns to take place for customers.

COMMITMENT TO QUALITY

Throughout the business process, TUE THANH SERVICE & TRADING CO., LTD will always be aware of preserving its reputation through the quality of each product. For all products imported or domestically produced that TUAN THANH TRADING & SERVICE CO., LTD currently distributes, our company commits:

1. Goods delivered to you are 100% new in their original condition.
 
2. The goods are delivered in strict accordance with the manufacturer's quality standards.
 
3. TUAN THANH TRADING SERVICE CO., LTD will perform product warranty on behalf of the manufacturer or the importer if the product is defective or damaged but still within the warranty period.
 
*** For other questions and answers on sales policy of TUE THANH TRADING & SERVICE CO., LTD, please contact Hotline: 0938496168